Support Center

How do I install the Download Manager?

Last Updated: May 05, 2014 01:26PM EDT
To install the Download Manager, please follow these steps:

1. Go to ProStudioMasters.com
2. Click on Downloads in the top nav (sign-in if prompted)
3. Click the Install Now button (scroll down the page if you don't see it right away)

Mac Users
A file named ProStudioMasters-x.x.xx.dmg will be downloaded to your computer.  If it doesn't open automatically, locate this file and double-click on it. When the disk image opens you will see a ProStudioMasters Icon and an arrow pointing to an alias of your Applications folder Drag the ProStudioMasters icon onto the Applications folder and run it from there. (The app will not run directly from the disk image!)  You can now safely eject the mounted disk image and delete the .dmg file. 

Note: Your security settings must "Allow applications downloaded from Mac App Store and identified developers" in order for the ProStudioMasters.app to run. You can adjust your security settings via System Preferences > Security & Privacy > General. 


Window Users
A file named ProStudioMasters-x.x.xx.exe will be downloaded to your computer.  When prompted click Actions / Run to start the installation process, and follow the steps as prompted by the installer.  


 
listening@prostudiomasters.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete