Support Center

  • How to buy

    Can I buy it from Japan

    1 Support Answer 0 Community Answers Oct 03, 2014 12:32AM EDT
  • Beethoven "Prometheus" - really 44.1/24?

    Hello again- I was looking at the newly released album of Beethoven's "Prometheus" on Decca ...

    1 Support Answer 0 Community Answers Jul 31, 2014 09:38PM EDT
  • Region limit for credit cards?

    I keep getting the following error message after submitting credit card info and billing address when checking...

    1 Support Answer 0 Community Answers Jul 21, 2014 12:36AM EDT
  • DSD/DSF files

    Is there a way to quickly search for all downloads available in DSD format only?

    1 Support Answer 0 Community Answers Jul 16, 2014 10:46AM EDT
  • Why not PayPal?

    Add a PayPal option please

    1 Support Answer 0 Community Answers Jun 28, 2014 04:53PM EDT
  • How about a 'wishlist' option

    Hi A wishlist option on other sites is a great idea. Please add it. -Greg

    1 Support Answer 0 Community Answers Jun 28, 2014 04:49PM EDT
  • How do I re-download an album that I downloaded as .aif but need it to...

    How do I re-download an album that, inadvertently, I downloaded as .aif but need it to be .wav?

    1 Support Answer 0 Community Answers May 14, 2014 11:07PM EDT
  • Verify download accuracy?

    Hi Is it possible to add a feature to the download manager that would verify the downloaded tracks? I just di...

    1 Support Answer 0 Community Answers Apr 27, 2014 12:23PM EDT
  • international download

    hello , I am from Italy, can i download from prostudio please ? Thank you

    1 Support Answer 0 Community Answers Apr 17, 2014 05:36PM EDT
  • International access

    Are your downloads (e.g. Blind Faith) available in the UK or copyright protected? Thanks, Fin

    1 Support Answer 0 Community Answers Apr 13, 2014 07:34AM EDT
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